Black Car Service Rochester NY – Western & Central New York

Used this service for clients and it was way beyond 5-star service on every level. First, the responsiveness. Michael answered numerous questions and many phone calls/texts. I had to make sure all was perfect for our clients and he delivered. Additionally, he accommodated an ever-changing schedule and was prompt and courteous. In addition to this, he is an excellent driver. He knows Rochester and the surrounding areas exceedingly well and gives excellent ideas on what and where to go. A fantastic experience. Very grateful to have found this service online.

I would highly recommend this company. Michael was absolutely wonderful from start to finish. I had originally booked a wine tour with another company. That company unexpectedly cancelled on me 3 days before my trip. In calling around to find another company we found Executive Transportation. Michael had a cancellation the same day as our trip, when I explained what happened he scheduled us right away. He called me to confirm and make sure we were on the same page. He arrived 15 minutes prior to our scheduled pick-up, the car was very clean, he allowed us to play whatever music we wanted and was just overall wonderful throughout the entire day. Thanks to Michael and Executive Transportation we had an excellent wine tour

My college daughter flight was cancelled and she had to fly in to Rochester instead of Itacha. It was late on a Sunday night in middle of snowstorm approaching. Mike not only picked her up and got her to Itacha safely. He also went above and beyond being flexible on payment and actually notifying me of another student in same situation as my daughter and by ride sharing, saved 50%. He also communicated with me and my daughter though out the process and drive. One to the BEST transport companies in the world and I have travelled almost 10 million actual miles in my lifetime. Keep up the great work!!!!
J. Charochak

Michael transported my 92 year old mother from Buffalo airport to Rochester. He contacted us several times to update us on status of flight, pickup and arrival. My mom was anxious and he did everything to make her feel comfortable. We will definitely recommend him again. Thank you

As an experienced traveler I appreciate the reliability of transportation services. I needed an early morning ride to the Rochester, New York airport. When I couldn't schedule Uber in advance, I found an airport transportation service on line and booked the ride. Michael from Executive Transportation called me the day before my ride to let me know of issues with the company I booked with in paying sub contracted drivers for rides. I called the company to verify my ride and they cancelled me! I called Michael back and he assured me that he personally would get me to the airport. He emailed me links to his company as well as reviews to ease my anxiety and stress. He arrived early, took care of my bags, was professional and polite. I highly recommend his transportation service.

Top notch best transportation I've ever used drove me all the way to Detroit and back. Awesome trip thanks again Mike Evans

Mike is so prompt and he knew ALL the necessary info for my travel!! THX & Good luck.

Mike is so prompt and he knew ALL the necessary info for my travel!! THX & Good luck.

Always professional, on time, and friendly. He goes above and beyond for his customers. Top notch, excellent service. We always know we can count on him.

Always reliable, always professional.

Another successful trip to/from Rochester thanks to Michael. I really appreciate that he provides text updates so i know when my exec is in the car, has arrived at his hotel, or is at the airport. Thank you for your consistently excellent service!

Michael was exceptional during our wine tour. He drove us to the wineries that we had selected and also gave us tickets for a free sampling. He was always attentive. When we left each winery, he was outside the vehicle opening the door for us. He was never on his cell phone, smoking, or goofing off. He was the consummate professional. When we return for our wine tasting tour, we will definitely use him again.

Michael provided transportation for my daughter's wedding and we could not have been more pleased. Prompt, polite, accommodating and very affordable describe this company and Michael. Do not hesitate to put your limo needs in their hands!

I reserved Michaels service about a month ago and he did not disappoint. He even help me with a few surprises for my significant other and was more than polite he always open the door for me mind you I was in a dress and heels and was even kind enough to make sure I didn't bump my head on the door I am a bit of a klutz. He was easy to reach and very prompt and polite will absolutely use his services again and recommend him if you're just looking for a private ride to and from somewhere. His car is absolutely gorgeous and he is very professional and well priced we will definitely be using him again!

I highly recommend Michael of Executive Transportation Services. I had to arrange transportation for my son who was in Rochester to attend clinical conferences. I was hoping to find safe, reliable car service in an unfamiliar location. Michael was extremely professional and clear about exactly how he would arrange transportation for my son. The service was exactly as discussed and promised. In addition, Michael followed up with me to see if additional transportation would be required during my son's trip. Once again, the service provided by Michael was on time and professional. If you are looking for transportation while in the Rochester area, I would advise you to contact Executive Transportation. You will be very pleased with your choice.